Returns & Exchanges
At Kumiho Crossdress, we want you to feel confident in your identity, which is why we offer a 30-day return policy for items in their original, unworn condition. Please note that for hygiene reasons, certain silicone products and intimate apparel must remain in their original sealed packaging to be eligible for a refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your items in their original discreet packaging, ensuring all tags are attached and the product shows no signs of wear or makeup stains.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Receive Your Refund
Once our quality assurance team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing